.assist-ste-module{display:grid;gap:16px}.assist-ste-feedback{min-height:20px;margin:0;color:var(--muted)}.assist-ste-feedback.error{color:#ff8f8f}.assist-ste-hero{display:flex;justify-content:space-between;align-items:center;gap:24px;padding:26px}.assist-ste-hero>div:first-child span,.assist-ste-eyebrow{font-size:.7rem;letter-spacing:.15em;color:var(--muted);font-weight:800}.assist-ste-hero h2{font-size:2rem;margin:6px 0}.assist-ste-hero p{color:var(--muted)}.assist-ste-kpis{display:grid;grid-template-columns:repeat(4,minmax(85px,1fr));gap:9px}.assist-ste-kpis div,.assist-ste-client-counts div{display:grid;gap:4px;text-align:center;padding:13px;border:1px solid var(--line);border-radius:12px}.assist-ste-kpis strong{font-size:1.35rem}.assist-ste-kpis span,.assist-ste-client-counts span{font-size:.72rem;color:var(--muted)}.assist-ste-workspace{padding:20px}.assist-ste-filters{display:grid;grid-template-columns:repeat(3,minmax(130px,1fr)) auto auto;gap:10px;align-items:end}.assist-ste-filters label,.assist-ste-controls label,.assist-ste-detail-grid form label{display:grid;gap:6px;font-size:.75rem;color:var(--muted)}.assist-ste-layout{display:grid;grid-template-columns:minmax(0,1fr) 310px;gap:16px;margin-top:18px}.assist-ste-queue{display:grid;gap:9px;align-content:start}.assist-ste-ticket{width:100%;display:flex;justify-content:space-between;gap:18px;text-align:left;padding:14px;border:1px solid var(--line);border-left:4px solid #3b82f6;border-radius:11px;background:rgba(255,255,255,.02);color:inherit}.assist-ste-ticket.priority-critical{border-left-color:#ef4444}.assist-ste-ticket.priority-high{border-left-color:#f59e0b}.assist-ste-ticket.overdue{box-shadow:inset 0 0 0 1px rgba(239,68,68,.25)}.assist-ste-ticket>div,.assist-ste-ticket aside{display:grid;gap:5px}.assist-ste-ticket span,.assist-ste-ticket small{color:var(--muted);font-size:.73rem}.assist-ste-ticket aside{text-align:right;justify-items:end}.assist-ste-ticket em{font-style:normal;color:#93c5fd}.assist-ste-ticket i{font-style:normal;color:#fca5a5;font-size:.7rem}.assist-ste-client-panel,.assist-ste-detail-grid>aside{padding:18px;border:1px solid var(--line);border-radius:12px;background:rgba(255,255,255,.02)}.assist-ste-client-panel h3,.assist-ste-detail-grid aside h3{margin:8px 0}.assist-ste-client-panel p,.assist-ste-detail-grid aside p,.assist-ste-client-panel small,.assist-ste-detail-grid aside small{color:var(--muted);line-height:1.45}.assist-ste-client-counts{display:grid;grid-template-columns:repeat(3,1fr);gap:7px;margin:14px 0}.assist-ste-contact{display:grid;gap:3px;padding:8px 0;border-bottom:1px solid var(--line)}.assist-ste-contact span{font-size:.74rem;color:var(--muted)}.assist-ste-detail{padding:24px}.assist-ste-detail-head{display:flex;justify-content:space-between;gap:20px}.assist-ste-detail-head>div:first-child{max-width:760px}.assist-ste-detail-head span,.assist-ste-detail-head small{color:var(--muted);font-size:.74rem}.assist-ste-detail-head p{white-space:pre-wrap;color:var(--muted);line-height:1.5}.assist-ste-detail-head>div:last-child{display:grid;align-content:start;justify-items:end;gap:7px}.assist-ste-detail-head em{font-style:normal;color:#93c5fd}.assist-ste-controls{display:grid;grid-template-columns:1fr 2fr;gap:12px;margin:20px 0}.assist-ste-controls form{display:flex;gap:9px;align-items:end;padding:13px;border:1px solid var(--line);border-radius:11px}.assist-ste-controls form label{flex:1}.assist-ste-detail-grid{display:grid;grid-template-columns:minmax(0,1fr) 310px;gap:16px}.assist-ste-thread{display:grid;gap:9px}.assist-ste-thread article{padding:12px;border:1px solid var(--line);border-radius:11px}.assist-ste-thread article.internal{border-color:rgba(245,158,11,.4);background:rgba(245,158,11,.06)}.assist-ste-thread article>div{display:flex;justify-content:space-between;gap:12px}.assist-ste-thread time{font-size:.7rem;color:var(--muted)}.assist-ste-thread article>b{display:block;margin-top:7px;color:#fbbf24;font-size:.7rem}.assist-ste-thread p{white-space:pre-wrap}.assist-ste-detail-grid form{display:grid;gap:10px;margin-top:16px}.assist-ste-check{display:flex!important;align-items:center;grid-template-columns:auto 1fr!important}.assist-ste-check input{width:auto}@media(max-width:950px){.assist-ste-hero,.assist-ste-detail-head{align-items:stretch;flex-direction:column}.assist-ste-kpis{grid-template-columns:repeat(2,1fr)}.assist-ste-layout,.assist-ste-detail-grid{grid-template-columns:1fr}.assist-ste-filters{grid-template-columns:1fr 1fr}.assist-ste-controls{grid-template-columns:1fr}.assist-ste-controls form{align-items:stretch;flex-direction:column}}@media(max-width:560px){.assist-ste-filters{grid-template-columns:1fr}.assist-ste-ticket{flex-direction:column}.assist-ste-ticket aside{text-align:left;justify-items:start}}